OUR FAQ'S
Frequently Asked Questions?
Have any questions? Check our FAQs
General Parking Information
• Paid parking applies from Monday to Saturday, between 8:00 AM and 6:00 PM. Parking is free on Sundays and public holidays.
• Parking is registered based on vehicle license plates. This means you can move your vehicle as long as your parking time is still valid.
• The minimum charge is ANG 1.00 for the first hour. After that, every additional half hour costs ANG 0.50.
• At the meter, first enter your license plate number, then choose a payment method. You can pay with coins (ANG 5.00, ANG 1.00, ANG 0.25, ANG 0.10) or with a prepaid Parking Card. Please note that bank card payments are not accepted, and the meter does not give change.
• When entering your license plate number, do not include any dashes or spaces. For example, if your license plate is A 12-34, you should enter it as A1234. Make sure the number is entered exactly as it appears on your plate, but without special characters like the dash.
• Parking agents are easily recognizable by their bright yellow uniforms. They wear "Parking" prominently on the back and display our logo on the front. They are present throughout the city center, ready to assist with parking-related questions and transactions.
We do not currently offer parking subscriptions. Our parking facilities are designed for shorter visits to the city center.
If you require long-term parking, we recommend exploring alternative options such as private parking garages or off-street parking lots. There are several such facilities located near the city center.
Payment Options
• You can pay at the parking meters located in Punda and Otrobanda or through the Flowbird Parking mobile app.
• No, payments can only be made using coins, the Parking Card, or digital payments through the Flowbird Parking app.
• The Parking Card is a prepaid card that allows for contactless payment at parking meters. You can purchase the card from Parking Agents in the area. The one-time purchase of a parking card costs ANG 10.00 and comes with ANG 7.00 parking credit. Afterwards, the Parking Card can be topped up for future use.
• Parking Cards can be topped up by the Parking Agents in the area. The minimum amount to top up is ANG 5.00 with a maximum of ANG 50.00. Only digital payments (swipe) are accepted.
• Download the Flowbird Parking app from the App Store or Google Play. After registering, select Curaçao and enter your vehicle's license plate. The currency in the app is USD. Load your E-wallet with a minimum of USD 12 and a maximum of USD 50 using a credit or debit card. Choose a parking meter in the app, set your parking duration, and confirm the payment. You can manage multiple license plates within your account. No physical ticket is necessary, so you don’t need to display one on your dashboard.
• If you're using the Flowbird Parking app, you can easily extend your parking time directly from your mobile device without returning to your vehicle. You will receive a notification when your parking time is about to expire, allowing you to add more time remotely. No physical ticket is necessary, so you don’t need to display one on your dashboard.
• If you're not using the app, you cannot extend your parking time at the meter. Instead, you will need to purchase a new ticket from the parking terminal and place it on your dashboard to avoid any fines
Enforcement
• If parking fees are not paid or your parking time has expired, a wheel clamp will be placed on your vehicle.
• To have the wheel clamp removed, call the 24/7 service center at +5999 465 1047. A Parking Agent will arrive within minutes, and the clamp will be removed after digital payment of ANG 25.00. Cash payments are not accepted.
• No, cash payments are not accepted for wheel clamp removal. Payments can only be made through digital payments (swipe) with the Parking Agent.
• For further details call or WhatsApp us at+5999 465 1047 or reach out through our contact form.